Webloyalty refunds blogger membership fees Tom Smith
I got this email today:
Dear Mr. Smith:
I saw your blog entitled The Right Coast had a posting on my company, Webloyalty, dated May 14. The posting indicates that you were unhappy with your Reservation Rewards membership. Using the information available on your site, I was able to locate your membership record.
You joined Reservation Rewards through Yahoo (the record only says Yahoo Shopping Platform so I can t be more specific) on June 27, 2003. You were a Reservation Rewards member for 47 months. During that time, we sent 28 post join emails to the email address tacsmith@sandiego.edu. (These emails are not attached due to size constraints. However, I can send them if you are interested). The most recent billing to your account was on May 10, 2007. The membership was canceled via our automated telephone service on May 14, 2007.
You only received a refund of $7 for one month s membership fees. As a courtesy to you, I ve refunded the other 45 months of membership fees. (The first 30-days of membership are a free trial). A credit of approximately $315 should appear in your account some time this week.
Please feel free to update your blog site with this information.
Please contact me directly at 203-929-5668, ext.106 or via email at customerserviceinfo@webloyalty
Regards,
Walter Dabek
Vice President
Webloyalty.com Customer Service
I must say I am flabbergasted. I had no idea I have belonged to this service for 47 months. I am happy to have the money back. Since I cannot remember 47 days ago, let alone 47 months (this is more than the age of my youngest child), I am in no position to deny joining this service. I don’t remember what it was like to sleep just 2 to a bed, let alone my clickstream. Probably I thought the emails were spam. I gratefully accept the refund. I’m still pretty sure I joined without meaning to, but as I teach my contracts class, you signed it, you eat it.