Three industry groups, the NCTA, the Electronic Security Association (ESA), and the Interactive Advertising Bureau (IAB), are suing to prevent the Federal Trade Commission (FTC) from enforcing its new Click to Cancel rule that requires companies to make it easy to cancel subscriptions. Their complaint (included below) alleges the rule is arbitrary, capricious, and an abuse of discretion, as reported previously by Reuters.
Industry groups are suing the FTC to stop its click to cancel rule – The Verge
Under click to cancel, if you sign up online, you must be allowed to cancel online rather than needing to call a support line, write a letter, or show up in person. Most aspects of this expansion of the Negative Option Rule will go into effect 180 days from its entry into the Federal Register, assuming it isn t blocked.
via www.theverge.com
O Lord, please let the FTC win this one. I know I agreed to the terms of service, but I didn’t read them and now they have me by the short hairs. You remember AOL, right? You had to call an 800 number to cancel and no one ever answered? Amex had to set up a special facility for folks to cancel and it didn’t work so great either. Lots of people just stayed signed up to AOL, which made a fortune. That’s not fair, is it?